Da Management

Last Thursday was an ordinary day. The new computer system at work had come up with yet more errors, the customers were yelling that stock hadn't arrived, I had lens orders piled high around me and I felt the day was going to end much as any other (ie baaaad)

However, at approximately 4 pm, I was summoned to the office of the Customer Services Director and told that, from Monday 9th August, all the problems were now mine to deal with. I had been given the role as Customer Services Manager (Interim Maternity Cover).

I'm not actually sure whether I have to put that last bit in brackets on every letter I type. It would cost the department more in laser toner.

So now I have to think of ways to motivate the troops and create rostas and monitor sickness and write staff reviews and sort out hiring and firing. Serious stuff all round really, but so much fun and it means that one of 'The Scary M Words' is now out of the way.

After Management there's only Mortgage, Marriage and Moose. Yes Moose. They look serene but you just wait until nightfall...